The RoleMy client is seeking a Senior Platform and Infrastructure Specialist to join them on a 12month fixed term contract. This role will be a senior role driving forward support services around their identity platforms and account management, ensuring an outstanding service to the organisation, focused upon resolving a range of technical incidents and requests in the identity, user access, and account management area, and continually driving improvement of this service to their internal customers.Essential for the role

• Have significant experience of managing sizeable identity platform deployments, in both Active Directory and Azure Active Directory/Entra, in a hybrid deployment.
• Can demonstrate extensive experience of authentication technologies, and implementation and support of these, such as SAML and OAUTH.
• Have strong working knowledge in broader Entra identity capabilities, such as Conditional Access and Identity Governance.
• Have strong working knowledge of overall Active Directory authentication and architecture.
• Have experience of related technologies to identity, such as Intune/MEM.
• Have a proactive can-do attitude with a clear bias towards ownership and results, and will enjoy contributing towards an adaptive, fun and creative environment 
• Have experience of building trust and highly effective working relationships with a diverse range of technical and none technical stakeholders 
• Have extensive customer facing experience in a support environment 

• Are aware of key service management processes and metrics, and their purpose 

Desirable for the role

• Experience of working in a large retail environment 
• Experience of SCIM and/or other automation approaches to user provisioning
• Strong knowledge of scripting tooling, such as Powershell, and/or IaC tooling, such as Terraform or Ansible