Company description:

B. Braun is one of the world's leading providers and manufacturers of healthcare solutions today. We focus on delivering exceptional value to our customers. Our wide range of products and services, as well as a long history in the healthcare sector, places us in the unique position of being able to provide expertise as well as solutions to our challenges. 

Our aim is to support the healthcare sector to address the challenges it currently faces. From workforce and bed shortage to infection rates, we have a range of partnership models which focus on reducing system costs and improving both patient outcomes and hospital provider efficiency. 

We employ over 1300 people across the UK with our Central Operations being based at our Head Office in Sheffield.

Job description:

Job Title: Field Service Engineer - Renal

Location: Field Based, South England

Working Hours: 40 hours weekly, Monday to Friday

Contract: Permanent

At B. Braun we play a critical part in protecting and improving the lives of patients… if you are looking for a role where you can really make a difference… this could be the opportunity for you!

We have an exciting opportunity for a Field Service Engineer to join our Technical Services team delivering the maintenance of a range of B. Braun medical equipment in Mid-Essex, London and the surrounding areas.

You will predominantly be working to support our dialysis customers, performing on-site servicing and repairs at customer sites, including patient homes where required.

Your role will include responsibility for:

• Ensuring and delivering the highest quality maintenance services for the delivery of excellence in customer service.
• Self-scheduling of PPMs on contracted equipment direct with customers as required.
• Ensuring Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
• Proactively seeking to improve the processes and service provided by B. Braun Technical Services.
• Providing accurate and detailed reports on all work carried out.
• Developing strong and productive relationships / partnerships with customers.
• Ensuring effective maintenance and calibration of all B. Braun provided tools and test equipment.
• Responsible for the accurate management of issued stock items.

What you’ll need to succeed:

• Experienced and skilled in providing comprehensive technical repair and servicing.
• Qualified to HNC or equivalent in Engineering (preferably Electronics).
• A competent and experienced hands-on service engineer, with the ability to problem solve effectively and efficiently.
• Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
• A team player, with the ability to also work unsupervised using their own initiative.
• An excellent communicator with the ability to deal and interact with customers effectively at all levels.

In return we will provide the following benefits:

• 27 days annual leave plus bank holidays 
• Company Pension scheme - employer contribution match up to 7%
• Life assurance 3 x annual salary
• Group Income Protection Scheme
• Occupational Sick Pay
• Assistance with further study
• Learning and development opportunities
• Enhanced family friendly payments
• Aviva Employee Assistance Programme which includes access to digital wellbeing programmes
• Aviva DigiCare Workplace App which includes access to a free digital GP and a health check
• Recognition and long service awards
• Health and wellbeing activities
• Financial education support
• Access to our benefits app with fantastic discounts from hundreds of retailers and instant access to your digital payslip

Optional benefits:

• Westfield Health Cash Plan
• Blue Light Card 
• Discounted gym membership
• Cycle to work scheme
• Costco Wholesale membership
• WSL – 40% off Will writing service
• Taste Card