At Adaptable Recruitment we have an Exciting opportunity for a Customer Service Advisor to join a well established logistics industry company based in the Runcorn area working in a brilliant office environment with a great culture.Package: up to £26,000 DOE - (#removed#pm)Holidays: 25 days + bank Location: Runcorn - Fully Office based - Parking on siteBenefits: FREE LUNCHES - Enhanced Company Benefits Package including pension - death in service - Medicash. Main Responsibilities to include:

• As a Customer Service Advisor, you will be dealing with customer phone calls in a professional and effective manner.
• Accurately and timely data entry and job creation onto our TMS system.
• Work as part of the customer service team to create a best-in-class experience for customers.
• Monitoring and managing email traffic and responding to customers in a professional and timely manner.
• Manage and resolve customer queries, primarily land queries.

The Ideal Candidate:

• Customer Service experience
• Excellent communication skills
• Competent user of IT systems
• The ability to work effectively as part of a team.
• Excellent attention to detail.