Business Relations Manager
37.5 hours per week
Rivers Hospital - Sawbridgeworth
The Role:
This exciting role involves supporting the Private Patients Manager in driving growth and increased referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications.
The Business Relations Manager role is based primarily at the hospital with accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community.
You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness and will require visits to agreed target groups as and when business needs arise.
The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for assisting with developing an engagement strategy and delivering promotional activity.
The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets.
Where you'll be based:
Rivers Hospital is based on the Herts & Essex border and are easily accessible from London and the Home Counties. Rivers hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment and has exceptional high-quality clinical standards.
What you'll bring with you:
Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
Ability to work effectively in a team environment and autonomously when in a field based role.
Excellent communication and negotiation skills.
Tenacity and resilience; a strong desire to achieve targets.
Strong IT literacy.
Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
Great customer service skills with the ability to build lasting client relationships
Excellent time management skills with the ability to re-prioritise and adapt quickly
Excellent interpersonal skills and ability to build and maintain commercial relationships and networks
An understanding of the UK healthcare market
Full UK driving licence
Benefits:
25 Days Leave + Bank Holidays
Buy & Sell Flexi Leave Options
Private Pension where Ramsay will match up to 5% after a qualifying period
Enhanced Competitive Parental Leave Policies (launched 2023)
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.
