Job Title: Repairs Planner/ Scheduler - Responsive Repairs

Location: South East London

Basic Salary:£28,000 - £32,000(Basic Salary)

Benefits: Flexible Working, Generous Holiday Allowance, Professional Development Opportunities & Many More Benefits.

Are you a highly organized and proactive individual with a knack for planning and coordination? We are seeking a dynamic Repairs Planner/ Scheduler to join our Responsive Maintenance team. This role is pivotal in ensuring the smooth operation of our reactive maintenance appointments for social housing contracts.

Key Responsibilities:

• Efficiently schedule and manage daily diaries for up to 20 operatives, ensuring maximum productivity.
• Monitor the system for emergency requests, ensuring prompt attention and swift resolution to meet targets.
• Handle telephone variations, coordinating with the duty surveyor to maintain continuous site operations.
• Deliver exceptional face-to-face service to our clients, maintaining high standards of communication and professionalism.
• Collaborate with the team to achieve daily goals, successfully allocating a minimum of 60 new orders each day.

What We’re Looking For:

• Ideally you will have experience as a Repairs Planner/ Scheduler working within the social housing maintenance sector
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Ability to work effectively within a team to meet shared objectives.
• A proactive approach to problem-solving and decision-making.

How to Apply:If you are an experienced Repairs Planner or Scheduler with a passion for customer service and are customer focused, we would love to hear from you. Apply now to join the team and make a meaningful impact to their social housing projects.

Equal Opportunity Employer:Spencer & James are an equal opportunity employer and welcome applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees