.Senior Operations Manager - Ocado Logistics

Ready to inspire and drive success? Join Ocado Logistics as a Senior Operations Manager.

Looking to lead a team and achieve exceptional results? At Ocado Logistics, a FTSE 100 company, we're seeking a Senior Operations Manager who thrives on operational excellence and leadership. This role covers our delivery operations in the vibrant Erith operating region, including Erith, Walthamstow, Merton, Wimbledon, Crawley, and Weybridge.

About the Role:

As a Senior Operations Manager, you will:

• Inspire and lead your regional team, driving business results.
• Set and achieve regional and stream strategies through proactive management.
• Develop and integrate new managers, fostering a high-performing team.
• Ensure operational excellence through coaching, training, and development.
• Act as a role model in culture, people management, and professional behaviour.
• Prepare and manage budgets, control costs, and optimise resources.
• Manage relationships with internal and external customers, exceeding service expectations.
• Implement new locations and ensure compliance with company and legal guidelines.
• Monitor and enhance health and safety practices.

About You:

To be successful in this position, you should have:

• Strong customer service skills and people management experience.
• Knowledge of ER policies, team building, fleet management, and budgeting.
• Background in distribution, fleet, or logistics management.
• Current UK Driving License (minimum three years) with 3 points or less.
• CPC international qualification and experience with an Operator's license.
• Proficiency in MS Office (Word, Excel, PowerPoint) and Ocado systems.

Skills:

• Coaching and team development at management level.
• Strong communication and motivational skills.
• Group management, problem-solving, and commercial acumen.
• Resilience, self-motivation, and flexibility.
• Strategic planning and presentation skills.

What Do You Get in Return?

At Ocado Logistics, we offer competitive salaries and so much more:

• Up to 7% matched pension contributions after three months of service.
• Employer-funded medical insurance after three months of service.
• Enhanced digital GP service for you and your dependents.
• Wellbeing tools including a network of Wellbeing Champions.
• High street shopping and restaurant discounts, including 15% off Ocado.com.
• Flexible working policies, including 30 days work-from-anywhere and the option to buy additional holiday.
• Opportunities for career progression, with 87% of salaried roles filled by internal colleagues.

About Ocado Logistics:

At Ocado Logistics, our people, technology, and customers work side by side, supporting the amazing communities we serve. We prioritise inclusivity and equal opportunities for all, ensuring a supportive workplace for employees with disabilities. We are a proud disability-confident employer.

Join Ocado Logistics, where there are bags of possibilities.

Ocado Group is an equal opportunities employer, treating all potential employees fairly, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

Closing Date: 00:00 on Tuesday 9th July - Please note due to the fast paced nature of our business and the number of applications that we receive, this vacancy may close sooner!

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