JOB TITLE: Embroidery & Design Assistant
GPS have an exciting opening for an experienced embroidery assistant. Based on site in Milton Keynes working Monday to Friday on days. You will be a key part of the well-motivated embroidery department to assist with, logo sampling, colouring-up new season styles whilst keeping up to date with the embroidery data base.
KEY RESPONSIBILITIES:
• Logo setup, originations & creating DST colour sequences
• Logo sampling, photography & approval Sheets
• Creating new season colour palettes using Madeira Classic threads
• Updating & organising our embroidery reference database
• Putting together colour stories for orders
• Colouring up orders to create colour sheets for in house production
• Administration of embroidery inbox, logo invoicing & updating origination tracker
• Track, monitor, and resolve all customer embroidery issues
• Provide embroidery related support to customers, internal and external
• Prepare embroidery instruction sheets for orders delivered to EU contractors
• Communicate effectively with customers to review details and exceed customer satisfaction
REQUIRED COMPETENCIES:
• Confident to speak to a wide range of customers
• A knowledge of Wilcom Embroidery Studio Software, not critical!
• Strong computer skills, to include Microsoft Office products; must be proficient in Excel, Word, and Outlook
• Pays close attention to detail; strives for perfection
• Bachelor's Degree in textiles, embroidery or related field is advantageous
• Industry experience in apparel
• A strong passion for embroidery & design
Salary Circa 25-30K (Neg on experience)