Our client, who is part of a Multi-National organisation which offers Freight Forwarding & Logistics solutions, with a focus on international shipping and intermodal services, is looking to recruit a Customs Supervisor to be based at offices in Colchester, Essex.

On Offer:

• Competitive salary based on skills and experience - up to £40k
• WFH Flexibility - 2 days working from home, 3 days in the office
• 25 Days holiday plus bank holidays
• Non contractual bonus scheme

Main Purpose of the Role:

• The activity focuses on UK customs processes, covering both import and exports and compliance.
• To increase profit within the department by supporting the ops & sales department within the company.
• To manage all UK customs clearances requests, both import and export. To ensure that the company is compliant and act within our AEO accreditation.
• Working closely with the teams to arrange and monitor both export and import shipments by sea, overland and air services, you will liaise with suppliers and partners to deliver a high level of service to our clients, so their expectations are met and where possible exceeded.

Duties & Responsibilities of the Customs Supervisor:

• To develop and maintain relationships with client accounts.
• To meet deadlines/requirements as per client requests.
• Monitor supplier performance.
• Good file management and attention to detail.
• Prepare quotations in accordance with client’s request.
• Assisting colleagues during staff absences / holidays including imports/exports
• Encourage and implement "Best Practice" across the department.
• Develop and maintain a commercial and "can do" attitude with all within the department and company.
• To react promptly and proactively to client requests
• Always provide excellent customer service
• To ensure deadlines are kept by monitoring suppliers
• Maintain files in accordance with procedure
• To achieve operational standards
• Ensure all shipments are costed and invoiced in accordance with company policy
• Support senior management as and when required.
• Ensure invoice queries are solved promptly.

To Be Considered:

• An understanding of transport and legislative controls
• Good mathematical skills
• To be able to adapt, embrace and implement new IT systems and IT innovations as required.
• Solid knowledge of customs clearances, CDS and compliance
• Knowledge of ASM Sequoia (Would be a benefit)

For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.