My client a well-established manufacturing company based in Blackburn. They are renowned in their field for excellent service and are looking for a dedicated Production Administrator to join their team. The ideal candidate will play a crucial role in coordinating the transportation of orders and goods-in, ensuring all materials are documented and accounted for and delivering customer service. This position requires strong time management skills and the ability to manage multiple tasks effectively within a fast-paced environment, it is important to our client that you can work under your own initiative and without supervision.

Job Type: Full-time

Pay- £25,000- £27,000

Schedule:

09:00-17:00

08:30- 16:30

Responsibilities:

General administrative duties to support the workshop and technicians

Accurately invoice customers for work provided

Process orders and transactions using Sage 200 (training will be provided)

Generate reports via excel for internal and external customers

Responding to customer queries via telephone and email

Ensuring a consistent flow of orders to the workshop manager to enable customer orders to be delivered to agreed time schedules.

Arrange courier collections

Process incoming goods

File customer and purchase orders

Provide customers with advice and information regarding products, deliveries and updates

Fulfilling required responsibilities to the organisations Quality Management System

Maintain the business's excellent reputation by ensuring customer satisfaction is always upheld

Regular stock takes

Skills Required:

Excellent communication skills both written and verbal

Remain calm under pressure

Creative approach to determining problems and finding solutions

Stay calm under pressure and manage tasks effectively

Ability to work on own initiative and without supervision

A flexible attitude to daily workload

A keen eye for quality and enthusiasm to get the job done correctly

An awareness of and adherence to Health & Safety

Good IT Skills including using excel and Sage 200

Ability to multi-task while navigating tight deadlines

Highly organised and enthusiastic

A desire to deliver exceptional customer service

A team player who enjoys an active role

Qualifications Required:

English and Math's GCSE or equivalent

Benefits:

Company pension

On site parking

Private Health Care

Experience:

Administration 1 Year (required)

Customer service Experience

Desired but not essential

Work Location: In person

If you are looking for a role with a range of responsibilities and a rewarding feeling, we encourage you to apply for this role.

Job Types: Full-time, Permanent, Temporary

Pay: £25,000.00-£27,000.00 per year

Benefits:

Canteen

Company pension

On-site parking

Private medical insurance

Schedule:

Day shift

Monday to Friday

No weekends

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Application deadline: 31/01/2025

Reference ID: Production Administrator