The UK's leading turf grower and supplier of Britain's Finest Turf is looking for a Customer Service Coordinator to join its Seaton Ross site near York. This is a full-time role working Monday-Friday. 

As Customer Service Coordinator, your responsibilities will include:

Delivering industry leading levels of sales and support
Taking inbound calls from nominated customer groups. 
Making outbound calls to arrange deliveries.
Taking orders and subsequent amendments by telephone, fax, EDI or email and process them through the SOP system. Accuracy in this area is vital. 
Liaising closely with colleagues in Distribution to ensure that deliveries are executed
Maintenance of accurate records of all contacts and transactions using DEFACTO SOP & CRM
Gaining exceptional knowledge of all the product ranges within the company brands
Liaising with the sales team over matters arising with key accounts. 
We're looking for a Customer Service Coordinator with: 

Previous experience in a Customer Service role
Strong attention to detail and experience working to deadlines 
Experience building good relationships
Good communication skills
Good IT skills with knowledge of Excel
To apply for this role as Customer Service Coordinator, please click apply online and upload an updated copy of your CV.

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