My client is based in the Newcastle area are currently looking to recruit for an experienced Account Manager to join their consultancy. My client works in different sectors and industries aiding in brownfield/greenfield projects delivering solutions on all requirements that are needed. They have a great tight knit culture where the team is seen as a family rather than a workforce.

My client is providing access to;

• Hybrid Working,
• Bonus Scheme,
• Pension Scheme,
• 28 Holidays,
• And More...

For this role, my client is looking for a candidate that is experience in…

• Extensive experience as an Account Manager,
• Experience working in Agile/waterfall environments,
• A mindset to develop and nurture strong, long-lasting relationships with existing clients,
• Serve as the main point of contact for clients, addressing any inquiries or concerns promptly and effectively,
• Drive growth, innovation, and continuous service improvement as part of BAU delivery,
• Maintain a close awareness of client challenges and bottlenecks and leverage your network to bring the clients new propositions to assist them in developing their business,
• Monitor client satisfaction and take proactive steps to ensure high levels of retention,
• Negotiate contract renewals and upsell/add-on opportunities,
• SaaS Experience highly desired.
• Good knowledge of software engineering would be advantageous.

This role is an urgent requirement, there are limited interview slots left, if interested send an up to date CV to Shoaib Khan - or call for a catch up in complete confidence.

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