Contract Supervisor

An exciting new Contract Supervisor opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Key Responsibilities:

* Ensure the service, image and performance of the contract in line with the customer's expectations.

* The Contract Supervisor will also maximise contract profitability, control costs, invoicing and ensure the timely submission of financial data.

* Ensure service level targets are achieved and exceeded whilst minimising delivery and collection costs in line with budget.

* The Contract Supervisor must manage all aspects of the contracts service centre ensuring the achievement of the contracts KPI's as set out by both company and the customer.

Key Attributes:

* Evident supervisory experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.

* Have the ability and the track record to seek improvements without having to be prompted.

* Ability to identify problems and design/enact deployable solutions.

* Be proficient in Microsoft Office applications.

* Proven record of successful Customer interface and supplier and/or, driver management.

* Have a solid understanding in transport legal compliance.

* Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service, promoting organic growth and reducing customer attrition.

Essential criteria for this role

Previous experience in the logistics or distribution industry is an essential requirement for this role.

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:

* Competitive Rates of Pay

* Holidays: 20 days increasing with length of service + bank holidays

* Long Service Recognition scheme

* Enhanced Maternity & Paternity

* Company Pension Scheme

* Life Assurance

* Employee Assistance programme including 24/7 Virtual GP

* DX Discounts Portal

* Excellent opportunities for career progression and more!!

We look forward to hearing from you