Role Overview

Reporting to the Head of Sales, the Business Development Manager is responsible for sourcing new business opportunities across our total service offering. The primary focus will be on developing new accounts in the housing association, local authority and facilities management sectors. The successful candidate will grow their own customer relationships, creating a strong and commercially sustainable pipeline, ensuring that all sales transactions are processed efficiently and accurately. The ideal candidate will have excellent communication skills, strong sales and negotiation experience, a keen eye for detail, and a strong ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

· Business Development: Utilising multiple sources of information; industry knowledge, relationships, networking, lead sourcing, to identify and deliver new business opportunities into the organisation.

· Customer Management: Create and take ownership of your own developed customer base. Produce a call plan strategy that will target high value accounts in the nominated industry sectors allocated. This should include customer visits, hosting potential clients at our HQ facility, attending relevant industry networking events and receiving inbound and making outbound calls to new and existing customers. You will be supporting their need for panel van conversions, chassis body builds and new vehicles.

· Documentation Management: Ensure all necessary documentation for conversion and vehicle sales is accurate and complete, including end user details, specifications, finance details and any vehicle allocations.

· Customer Interaction: Communicate with customers to gather required information, answer enquiries, and provide updates on their vehicle and conversion purchase process.

· Data Entry: Input and update customer and vehicle information into the businesses management system accurately and promptly.

· Coordination: Liaise with finance, operations and registration departments to ensure timely processing of sales.

· Reporting: Be accountable to your sales reporting, using the CRM system and your own knowledge of pipeline deals and customers' needs to forecast and win business.

· Problem Resolution: Address and resolve any customer issues or discrepancies promptly and effectively.

· Team Collaboration: Work closely with other members of the sales team, production, and aftersales departments to ensure seamless operations and customer satisfaction.

Requirements:

Education:

· Experience: Minimum 3 years of experience in a similar role selling into the public sector, particularly the housing association, local authority and facility management sectors. An understanding of the specific needs, regulations, and challenges of these sectors.

Skills:

· Proven ability to develop new business.

· Strong sales and negotiation skills.

· Great organizational and multitasking abilities.

· Excellent communication and customer service skills.

· Proficiency in Microsoft Office Suite and generic CRM management software.

· Attention to detail and accuracy in data entry and documentation.

· Ability to work independently and collaboratively within a team.

· Certifications: Relevant certifications in capital equipment sales or vehicle sales are a plus