Field Service Engineer Your key tasks and responsibilities will include:* To diagnose and fault find a range of EPoS equipment at remote sites as directed by assigned tickets, fixing, and replacing hardware as required.* Transporting hardware to and from customer locations as directed by assigned tickets.* Working in collaboration with the Helpdesk and clients to resolve tickets as required.* Assist in the design and build of tools and equipment.* Assist with the operation maintenance and repair of equipment.* Practice and always comply with safety standards.* Resolve systemic issues providing short, medium, and long-term solutions.* Assist in the installation, maintenance, and general support of systems.About youWe are seeking an individual with previous experience in a similar role who is looking for a challenge in a busy and growing business. Proficiency in problem-solving and the ability to work independently with a strong attention to detail are crucial. Additionally, excellent communication skills and a customer-focused mindset are essential as our customers are our top priority.Please note that possessing a full UK Driving Licence and being comfortable with driving long distances, as well as having previous experience with EPoS and other retail IT hardware, are requirements for this role.