A “Can-Do” Attitude & Excellent Customer Service Required!

Group Operations Administrator x2 to join a growing company based in Grantham. This is a varied role where you'll be working in a fast-paced, audit-driven environment. As part of a team of 12, you will report directly to the Group Operations Manager and provide support across a wide range of administrative tasks, including project administration and office support.

You'll be part of a friendly and energetic team, where the office atmosphere is lively and full of banter. However, focus is key when necessary—attention to detail is critical in this audit-driven environment.

Key Responsibilities:

* Managing the group email inbox and responding to queries in a timely manner.

* Handling incoming calls and providing excellent customer service at all times.

* Assisting with project administration, helping to coordinate project timelines, and maintaining accurate records.

* Providing office support across various departments as required.

* Delivering high-quality administrative tasks while maintaining a strong attention to detail.

* Supporting the wider team to ensure efficient daily operations and smooth workflow.

Key Requirements:

* Proven experience managing an email inbox and responding to queries efficiently.

* Strong customer service skills with the ability to communicate effectively over the phone and via email.

* Ability to work in a fast-paced, lively office environment while maintaining focus and accuracy.

* A “can-do” attitude with a willingness to help and support colleagues.

* Excellent attention to detail and the ability to work in an audit-driven environment.

* A positive, proactive approach to administrative tasks and teamwork.

Additional Information:

* This role is based in Grantham and offers free parking.

* You will receive 25 days of holiday per year, plus bank holidays.

* The company offers private healthcare and a buy-back holiday scheme.

* The opportunity to work in a growing company with a strong team atmosphere.

If you have a “can-do” attitude and are looking to join a dynamic team where no two days are the same, we'd love to hear from you! Apply now to be considered for this exciting opportunity.

Full time

37 hours per week

1 hour for lunch