Our client based in Hartlepool are looking to recruit an experienced and proactive Quality and Compliance Manager to join their electronics manufacturing business.

Main duties of the role will include:

* Prepare documents of device specification and reliability reports

* Review sub-con failure analysis and prepare failure analysis reports

* Recommend alternative devices to customers and distributors for new design and replacement.

* Support Customers and distributors on technical and application enquiries

* Handle customer and distributor quality complaints

* Communication with the manufacturing facility on customer technical enquiries and quality complaints

* Provide technical information and training to customers and distributors

* Responding to customers on environmental and compliance queries such as:
RoHS
REACh
POPs
TSCA_PBT
California Prop65
Conflict Minerals ( CMRT_EMRT )
US-PFAS
EU-PFAS
Precious metals
REE
China RoHS
GDPR
Iron Steel Russia Sanctions
Long-term EU Declarations

* Material declaration sheets and paperwork and coordinating with subcontractors on this

* Compliance Certificates
VDE Certifications
UL Recognised product
CE

* Compliance Data Sheets
Coordinate between subcontractors and internal technicians
Update data sheets as required

* Support with ESG

* General support
Provide distributors with info on products
Website updates - add/remove distributors, update data sheets and add new parts
Assist with the introduction of new parts

This role offers a hybrid working option with flexible working hours