Purpose of the role

To provide sales support via the ISR to the DSM and AGM and oversee the administration requirements, in the North Asphalt region

To provide effective and efficient administrative operational support where required

Key accountabilities

• Identifying and "handing over" and follow up of appropriate customers to and from DSM's as and when required to meet area and customer objectives.

• Dealing with all customer enquiries/complaints in a professional manner.

• Possessing a general knowledge of all products sold, their application and the prices for individual markets and customer groupings. Promoting the sale of branded products where possible. (Liaising with the Technical support where necessary).Attend appropriate product knowledge training.

• Liaising with and supporting field sales staff. (DSM's & AGMs)

• Analysing business data leads to ensure maximum coverage of the market place.

• Ensuring all new account application requests are completed accurately and followed up appropriately to commence trading.

• Promoting a multi product sales approach to all customer enquiries.

• Meeting quality assurance standards in respect to order processing and customer satisfaction.

• Provide support with the processing of purchase orders and GRNs

• Ensure the necessary administrative support tasks are completed at month end with operational colleagues.

• Maintain absolute confidentiality and discretion as required by the position

Education/Qualification

• GCSE in English and Maths

What's on Offer

* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover