Liability Claims Handler

Job Market - Insurance Claims - EL/PL / Liability / Property

Liability Claims Handler - About the role

My client are looking to recruit an experienced Liability Claims Handler to join their growing Casualty team. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

Liability Claims Handler - Key duties

Liaison with Insurers, Policyholders and Brokers

Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate

Obtaining all necessary evidence and relevant documentation

Determining appropriate actions for the resolution of the case

Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics

Negotiating settlement where appropriate, within agreed authority limits

Corresponding with all parties professionally to proactively progress the case to conclusion

Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times

Maintaining a proper reserve at all times by regular review

Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

Liability Claims Handler - Key requirements

Experience handling EL & PL claims is essential

Knowledge of how to value an injury claim

Knowledge of reserving philosophies desirable

Knowledge of Civil Procedure Rules and the Claims Portal

Good communications skills at all levels

Excellent customer service