Recoveries Claims Handler

Monday - Friday 9am - 5pm

Salary - up to £30,000 DOE plus bonus

Chorley

We are seeking a dedicated Recoveries Claims Handler to join our clients team based in Chorley.

As a Recoveries Claims Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.

Recoveries Claims Handler Duties:

* Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.

* Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.

* Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.

* Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.

* Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.

* Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.

* Monitor and achieve individual and team performance targets, contributing to the overall success of the department.

* Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.

Recoveries Claims Handler Benefits:

* Monday-Friday

* Salary up to £30k plus monthly bonus

* Bonus structure

* 31 days holiday

* Free parking

* 3x Life Assurance

* 6% Pension

* Fully paid training

* Excellent progression opportunities

Interested in knowing more?

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