Coffee Machine Service Engineer - Cruise Line and National Support

Location: South of England, preferably near Southampton

About Us:
Join a market leader in the manufacture of professional coffee machines! Our client is expanding their team to enhance service levels and increase their field engineer base. They are seeking a positive and enthusiastic Coffee Service Engineer to focus on the Cruise Line business and provide national support when needed.

Key Responsibilities:

Dedicated Service: Provide maintenance and repair work on cruise ships, including global travel.
Installation: Install coffee machines during dock times.
Regional Support: Offer support across the UK between sailings.
Timely Service: Ensure prompt completion of cruise line service calls.
Technical Development: Develop knowledge to support both cruise line and national operations.
Effective Communication: Work with the service desk and customers to assess and meet their needs.
Problem Solving: Investigate and resolve issues with coffee machines.

Requirements:

Experience: Relevant industry experience with bean-to-cup coffee equipment.
Customer Focus: Strong organisational skills and a customer-oriented approach.
Tech Savvy: Proficient in using systems like Outlook, Excel, and Explorer.
Flexibility: Able to work under pressure and adapt to changing situations.
Travel Ready: Must have a valid passport.

Benefits:

Competitive Salary: £30k - £32k, dependent on experience.
Company Van: Available for private use.
Annual Bonus: Potential for additional earnings.
Tech Tools: Mobile phone and laptop for service reports.
Pension Plan: 10% non-contributory company pension.
Health Cover: Private health insurance.
Security: Death in service benefit.If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.

Apply today or reach out directly to us at:
Email:
Phone: (phone number removed) / (phone number removed)