Purpose

To enable service users with individual needs to improve their quality of life and be part of their communities. To promote independence, wellbeing, rights, responsibilities and choice among service users.

Scope of Work

Role holders will undertake a range of routine procedures and use associated tools and equipment. Some personal initiative may be required.

Accountabilities/Responsibilities

The following are a range of duties that are appropriate to this grade.

* Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes and running errands; carrying out these tasks in full when individuals are unable to do so.

* Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care and continence (including management of bladder and bowels), dressing/undressing and hair care.

* Promoting people's rights and responsibilities

* Working as an effective member of the team

* Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.

* Ensuring full risk assessments and risk management is delivered effectively.

* Ensuring that work is undertaken in line with Health and Safety requirements

* Assisting the facilitation of effective care pathways

* Supporting individuals to achieve goals and objectives as set out in their care/support plans

* Supporting and enabling individuals to access community based services and facilities

* As appropriate, supporting services users to take their prescribed medication on time assisting them where necessary

* Providing advice and information for service users and others where appropriate

Skills, knowledge and experience

* Excellent customer service skills

* Display a flexible attitude towards providing a service

* Comfortable with providing personal and intimate care to our service users.

* Adaptable and able to work in a challenging and changeable environment

* Display a caring and empathetic approach to people with Learning Disabilities

* Able to undertake the moving and handling of service users following training

In addition to the skills, knowledge and experience described above, you may be required to undertake a lower graded role as appropriate.

Directorate: Learning Disabilites

Establishment or team: Learning Disabilites Supported Living

Grade: Grade 2