Emergency Housing Officer

Cotswold, Forest of Dean and West Oxfordshire Districts £31,017- £32,508 Per AnnumFull-Time 37 hours

12 monthsfixed term contractAbout the RoleForest of Dean, Cotswold, and West Oxfordshire District Councils are seeking a dedicated Emergency Housing Officer to manage temporary and emergency housing placements.

This role is pivotal in providing support to homeless clients, helping them access affordable housing options and reducing their time in short-term accommodation.

The successful candidate will work closely with vulnerable individuals, assisting them through challenging times and ensuring they have the necessary resources to secure long-term housing.

If you are passionate about helping those in need and have the skills and experience to make a difference, we encourage you to apply for the position of Emergency Housing Officer. Join us in making a positive impact on the lives of those facing housing challenges across our districts.Responsibilities

• Handle a caseload of clients with complex issues in temporary accommodation such as B&Bs, hotels, and council-run hostels.
• Assist homeless households in exploring and maximizing available housing options to transition from temporary accommodation quickly.
• Support the Hostel Lead in conducting comprehensive risk assessments for clients before placement in council-managed accommodations.
• Address tenancy issues promptly to ensure continued accommodation availability.
• Conduct regular visits to temporary accommodations to ensure they are maintained and used appropriately.
• Assist with the daily operations of homeless hostels, report repairs promptly, and ensure health and safety standards are met.

You will need…

• GCSEs (5 A-Cs or equivalent, including Maths and English). A minimum qualification equivalent to NVQ Level 3 or A-level is desirable but not essential.
• Previous experience in housing, supported housing, or homelessness services.
• Experience working in a hostel environment and with vulnerable individuals.
• Proven experience in multi-agency working.
• Experience managing complex cases and maintaining accurate records.
• Proficiency in MS Office and other relevant software.

Special Conditions…

• The role may require working at various Publica Group locations and reasonable additional hours to meet service needs.
• Travel is required, and a full driving license is essential.

For more information about this role please see the Job Description/Person Specification.

Please note this role will be called Temporary Accommodation Officer internally.

Who are we… 

Publica is a unique place to work – we’re a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

What can we do for you… 

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care 
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.  Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

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