We are seeking a professional UPVC Door & Window Repair Technician to join a leading landlord managing domestic housing stock across the Epsom area. This is an exciting opportunity to secure a full-time, long-term position with excellent career progression.

Key Responsibilities:

* Perform repairs and maintenance on UPVC doors and windows (e.g., broken DGUs, seals, handles, hinges).

* Complete works via PDA device, accurately recording SOR codes.

* Ensure safety at work, reporting hazards and accidents.

* Maintain high-quality standards, completing jobs on the first visit where possible.

* Keep residents informed throughout the repair process.

* Maintain clean, well-stocked vehicles and company tools.

* Handle emergency and routine work orders as needed.

* Report follow-up jobs to the Repairs Team and update residents.

General Duties:

* Promote equality, diversity, and inclusion in the workplace.

* Comply with GDPR, health & safety regulations, and safeguarding protocols.

* Contribute to team performance and meet KPIs.

* Report customer complaints and ensure they are addressed within policy.

* Continuously improve service based on resident feedback.

Person Specification:

* At least 5 years' experience in a similar role.

* Full driving license and proficient in using mobile devices for work.

* Strong trade skills and time management abilities.

* Experience in social housing and a good understanding of safety regulations.

* Excellent communication and customer care skills.

* Ability to work independently, multitask, and prioritise effectively.

* Proven problem-solving skills and attention to detail.

Position Details:

* Job Title: UPVC Door and Window Operative

* Salary: £34,125 per annum

* Benefits: Van & Fuel Card Provided

* Location: Epsom

* Working Hours: Full-time (40 hours per week)