Red Recruitment is recruiting a Customer Service Representative to join our client in Bristol City Centre.

Our client provides accommodation to those looking for a mix of both a boutique hotel feel with the freedom and flexibility of serviced apartments.

The salary for this position is £24,100 - £25,100 per annum, depending on experience and is a full-time, permanent position.

Benefits and Package for a Customer Service Representative:

• Salary: £24,100 - £25,100 per annum
• Hours: Full-time
• Contract Type: Permanent
• Location: Bristol City Centre
• Start date: 28th October
• Annual bonus of up to 10%
• Quarterly bonus
• 22 days annual leave (with the option to purchase up to 5 more)
• Contributory pension scheme
• Health cash back plan
• Money-off scheme for retail outlets
• 2 free stays in company properties per year
• Social and friendly office environment

Key Responsibilities of a Customer Service Representative:

• Assisting with customer queries
• Handling inbound calls and emails promptly
• Managing guest queries and reservations, ensuring an easy process for all customers
• Providing excellent customer service at all time

Key Skills and Experience of a Customer Service Representative:

• A passion for providing excellent customer service is required
• Previous reservations or administration experience is advantageous but not essential
• You will need to have excellent writing skills as you will be required to email customers
• Strong attention to detail is also required

If you are interested in this position, please apply now!

Red Recruitment (Agency)