Job Title: Arabic Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Arabic and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!What We Offer:* Competitive Salary: £25,000 per annum* Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months* Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed* Amazing Work Culture: Be part of a supportive, friendly, and inclusive team* Modern Work Environment: State-of-the-art office located in the heart of EdinburghKey Responsibilities:* Provide top-notch customer service to our Arabic-speaking clients* Handle customer inquiries via phone, email, and chat in a professional manner* Resolve issues efficiently and effectively, ensuring customer satisfaction* Collaborate with team members to continuously improve service quality* Maintain accurate records of customer interactionsRequirements:* Fluency in Arabic and English (both written and spoken)* Excellent communication and interpersonal skills* Strong problem-solving abilities and attention to detail* Ability to work independently and as part of a team* Prior customer service experience is a plus, but not required

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