CUSTOMER SERVICES EXECUTIVE - CONTACT / CALL CENTRE ENVIRONMENT

LOCATION : Based on site near Haydock, St Helens

SALARY : Package to £27,000 plus excellent benefits

REFERENCE : OMTH1005

KEYWORDS : CUSTOMER SERVICE, CONTACT CENTRE, CUSTOMER EXPERIENCE, PLANT HIRE, BUILDING SUPPLIES, MERCHANTS, COMMUNICATION, ACCOUNT HANDLING, KPI'S, CONSTRUCTION, CIVIL ENGINEERING, CRM, ADMINISTRATION

THE COMPANY

Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry - servicing construction, logistics and civil engineering projects across the UK

THE ROLE

This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a customer services executive. You will get to work with various customers - looking after all aspects of their experience.

You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised.

THE PERSON

In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services - ideally in a contact or call centre environment.

You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations.

As a strong team player you will be able to work well with a small, dedicated team.

THE PACKAGE

To £27,000 Package + Excellent benefits

LOCATION

The role is based on site and is commutable from Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge