Location: NorthamptonSalary: Up to £45,000 - Hybrid workingWe are currently seeking an IT Systems Engineer for a forward-thinking technology company specialising in robust IT solutions that empower businesses to operate efficiently and securely.Role Overview:As an IT Systems Engineer, you will manage and support the infrastructure, from installing and upgrading critical system components to maintaining security protocols. This role requires a highly analytical, self-sufficient IT professional with deep expertise in systems administration, network security and troubleshooting. You will work closely with cross-functional teams to design and implement efficient solutions, provide technical support and continuously improve our IT environment.Key Responsibilities:

• Install, upgrade and manage essential infrastructure, including networks, servers, operating systems and storage systems.
• Administer data and network security, including managing system firewalls (excluding core network), antivirus, group policy and email security.
• Support staff and end-users by resolving technical issues, ensuring effective communication and handling escalated support tickets.
• Guide project design and execution with teams, ensuring alignment with architecture specifications and standards.
• Conduct regular system upgrades, patching and maintenance to keep infrastructure aligned with industry standards.
• Implement and uphold IT security standards and policies to protect the organisation’s data.
• Develop functional specifications, provide technical training and support onboarding for new employees.
• Maintain comprehensive IT service documentation and oversee system upgrades.
• Stay informed of emerging technology trends and continuously suggest improvements to enhance efficiency and security.

Essential skills

• 5+ years of IT experience, with a strong background in infrastructure management.
• Proficiency with Azure, Microsoft 365, InTune and related services.
• Advanced knowledge of Windows (2016 onwards) and Linux servers (RHEL, Ubuntu, CentOS).
• Expertise in Hyper-V and clustered environments.
• Solid understanding of system security, data protection and troubleshooting protocols.
• Experience managing monthly patching in a Windows or Linux environment using Azure ARC.
• Excellent communication skills with the ability to explain technical concepts to diverse audiences.
• Strong problem-solving and critical-thinking abilities, with a proactive approach to IT challenges.

Desirable Skills

• Familiarity with ITIL standards and experience working within SLA agreements.
• Knowledge of wireless networks, Apple Business Manager, Datto products, and devices from Juniper, Cisco and Draytek.
• Experience with Zabbix monitoring and 3CX VoIP systems.

If you’re a skilled IT professional with a passion for infrastructure, security and problem-solving, we would love to hear from you.