Durham University is looking for a temporary Student Support Administrator to join their team at St Aidan's College until 13th December 2024, possibly longer.

Duties will include:

• Student Triage - via SSimS
• First point of contact (using templates) in relation to lower-level enquiries
• Coordinating ISM/JSM meetings
• Booking student meetings
• Exam resit emails
• Summary timelines for appeals
• Pass lists and other lists
• Transfer request administration
• Completing concessions paperwork - application, medical evidence receipt, department and faculty liaison, updating spreadsheet
• Withdrawals workflow
• Updating student support tracker (logging DSPs, concessions, exam deferrals, August resits and medical evidence).
• Part Time and Distance Learner administration support
• Collating student support statistics
• Student wellbeing events admin support
• Welfare campaigns admin support
• Involvement in open days - admin and on day support
• Student wellbeing handbook
• Student Support messaging via MS Teams channels
• Support College Coordinator to deliver allocations and admissions
• Support delivery of This is Aidan’s Campaign
• Produce College weekly and vacation newsletters
• Support delivery of College events.

If you feel you have the qualities they are looking for, please apply today.

This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business.

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