The Arora Group is one of the largest private owner and operator of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few years.
Waiter/Waitress
£23,795 Great Benefits
Salary - Competitive plus Service Charge
Holiday - 28 days holiday, enhanced after 5 years of service.
But there's more...
• Free meals on duty.
• Uniform offered and dry cleaned.
• Free on-site parking is available whilst on duty.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.
About us...
Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.
A bit about what you will do...
Waiter/Waitresses in our team showcase a passion and understanding of food and beverages creating a warm welcome and setting the tone for our guest's experience.
• Welcome guests and promptly attend to tables.
• Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
• Raising bills and taking payment.
• Ensure that the restaurant is set up and ready for each service period.
• Take responsibility for ensuring the overall cleanliness of the restaurant and bar area
More about you...
• Providing high quality service and attention to detail comes naturally to you.
• A smart and professional appearance.
• Strong communication skills.
• The ability to remain calm whilst under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 4-star hotel experience in a similar role would be a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
