SF are partnering with a high performing Credit team based near Birmingham in Sutton Coldfield. Credit team of 13 looking to expand the team with ongoing growth and market share. Our client is looking for a strong all round Credit professional to manage a ledger of #removed# live accounts, putting accounts on stop, proactively managing queries and meeting monthly cash collection targets. Our client offers excellent benefits including enhanced pension, company profit share bonus, study support and 33 days annual leave rising to 38 with service. Your new role:Contacting customers who become overdue via telephone and email Resolving customer queries in a timely manner, and escalating any issues and where necessary passing the accounts on to the legal team Sending copy invoices, credits, POD documents when required Working closely with operations and sales to best support customers and reduce risk on accounts Stopping accounts that exceed payment terms or credit limits Reviewing daily held orders and making decisions on realising those orders if a satisfactory solution can be found Obtaining credit reports and financial accounts from online orders Review and analysis of credit reports and accounts Review Credit limits and risk on current accounts Supporting with the daily bank reconciliations and cash allocation What you'll needExperience in working with a fast paced Credit Control team (2+ years) Strong communication and negotiation skills The ability to work to your own initiative and work well under pressure Strong organisation skills & good level of Excel Flexible to work to a shift rota between 8am to 6.15pm What you'll get in return25 days annual leave rising to 30 with service + 8 bank holidays Enhanced pension, match to 5% Enhanced life assurance Study support (CICM) Company profit share pension