Our client, a well-established fire protection service based in Horsham, offers a fantastic opportunity for an organised and proactive Contracts Administrator to join their growing team. If you have strong administrative skills and enjoy working in a customer-focussed role, this could be the perfect opportunity for you!The Role:

• Handle incoming calls and schedule jobs for repairs and installations.
• Provide engineers with accurate job sheets and timesheets.
• Keep clients updated on job progress.
• Maintain and update client contract terms via the CRM database.
• Raise purchase orders for subcontractors.
• Work closely with the scheduling team to ensure smooth operations.
• Track and manage job progress to meet deadlines.

The Ideal Candidate:

• Proven administration experience
• Strong customer service skills-you'll be the key point of contact for clients.
• A natural ability to build and maintain strong client relationships.
• Experience in scheduling (advantageous but not essential).

What's on Offer?

• Starting salary of £26,000, increasing to £27,332.80 after 6 months.
• Monday to Friday, 8:30 AM - 5:00 PM.
• 20 days holiday + bank holidays, increasing to 25 with service-plus your birthday off!
• Annual performance bonus.
• Employee Assistance Programme.

If you're an experienced administrator with a passion for customer service and scheduling, we'd love to hear from you. Apply now to find out more!