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Date Added: Thu 03/10/2024

Business Applications Specialist

Cambridge, CB2, UK
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Company: RSD TECHNOLOGY

Job Type: Permanent, Full Time

Role Overview:

We are seeking a skilled Business Applications Specialist to join our dynamic team. This role focuses on deploying, upgrading, and supporting complex IT/OT systems on a global scale within the manufacturing, quality, and engineering sectors. The successful candidate will work closely with Architecture, Security, and Site Services IT/OT teams to ensure compliance with our security and architecture standards. Collaboration with 3rd-party vendors and application support groups is also a key component of this position.

This role involves lifecycle management of business-critical applications and systems, ensuring uptime, reducing risk, and mentoring other team members for continued application/system ownership. The ideal candidate will build relationships with key stakeholders and drive the implementation of sustainable technical solutions with a cradle-to-grave support approach.

This is a 100% global role, collaborating with Business Application Specialists in Asia, Europe, and the Americas, for follow-the-sun support to ensure continuous operation of manufacturing plants.

Role Responsibilities:

As a Business Applications Specialist you will be responsible for:

Oversee the full lifecycle management of strategic global applications and related infrastructure, ensuring ongoing performance and optimization.

Lead and participate in the development and deployment of IT/OT projects, from planning through execution.

Identify and mitigate risks associated with IT/OT systems, ensuring disaster recovery, high availability, fault tolerance, and planning/testing contingencies to maximize uptime.

Oversee global and local configurations of applications, networks, and servers, including reconfigurations, switch installations, and global network design.

Create and maintain documentation for new and existing systems, while planning for future improvements and expansions.

Provide critical support to resolve complex application issues and minimize downtime.

Work closely with third-party vendors and application support groups to implement updates, resolve issues, and ensure smooth operation.

Contribute to broader Global IT initiatives, ensuring alignment with corporate goals.

Collaborate with a global team, providing the support for manufacturing plants.

Mentor and coach team members, fostering knowledge transfer and building application/system ownership within the global team.

Experience and Competencies:

If you are a passionate and driven professional looking to be part of a global team that impacts manufacturing operations worldwide, we encourage you to apply today.

What we are looking for:

Minimum of 7+ years of experience in IT/OT systems deployment, support, and lifecycle management with a focus on global, complex applications in a manufacturing environment.

Ability to manage IT projects of varying sizes from inception to completion.

Technical skills in:

Networks, subnetting, and packet flow.

Servers, storage, backups, high availability, and fault tolerance.

Workstation technologies and Active Directory/Group Policy.

Virtual desktop technologies (Azure, VMware, etc.).

Automation tools, processes, and PowerShell/scripting.

System design and diagramming for architecture creation.

Ability to foster strong relationships with business stakeholders.

Excellent documentation skills.

Strong problem-solving abilities and decision-making under limited supervision.

What next?

If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way
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