Role OverviewAs a Shift Manager, you'll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers.

If you have or are looking to develop your skills as a shift manager, team leader, shift supervisor, or similar role, we want to hear from you!

Key Responsibilities

Process and Cost & Resource Management

Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.
Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality.Leadership & Staff Management

Communicate effectively with teams, providing clear updates on performance and objectives.
Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training.
Deputise for the Operations Manager when needed. Customer Focus

Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution. Health & Safety Compliance

Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately.Consumables & Asset Control

Manage and report on consumables, ensuring optimal usage and availability.
About the RoleHas anyone ever told you that you're outstanding at what you do? Are you an organised people-person who can lead from the front?

We're looking for a proactive Shift Manager to join our team in Northampton, working with internationally recognised, market-leading brands. In this role, you'll develop your leadership skills, build confidence, and drive success in a fast-paced environment.

Benefits
Annual leave enhanced with long service.
Access to our prestige benefits and rewards portal.
Long service rewards: both financial and leave based.
Health cash plan.
Life assurance scheme.
Career development opportunities.
Access to a well-established Employee Assistance Programme provider.
And other excellent benefits you'd expect from a market leader.
Essential Skills
Strong verbal & written communication skills, adaptable to different audiences
Decision-making & problem-solving abilities
Skilled in team motivation, task prioritisation, and organisation
Ability to analyse KPIs, report insights, and suggest improvements
Knowledge of risk assessments & health & safety protocols
Proficient in MS Office (Excel, Word, Outlook) and other IT systems for performance monitoring

If you're ready to take the next step in your career and make a real impact, apply for this Shift Manager role today