6 Month contract + extension
UP TO £250/day Inside Ir35
LONDON
5 DAYS A WEEK ON SITE

IT Support Specialist
Are you passionate about technology and healthcare? Do you thrive in a dynamic, fast-paced environment? We're looking for an IT Support Specialist to provide exceptional 1st and 2nd line support, focusing on end-user computing services.

What You'll Do:

Support & Troubleshooting: Provide 1st and 2nd line IT support, ensuring users receive timely assistance for hardware and software issues.
Device Management: Build and deploy end-user computing devices in compliance with Digital Service Standards. Test new builds and resolve any issues to maintain effective and secure operations.
Software Deployment: Install and deploy software, ensuring systems remain secure and functional.
User Assistance: Assist users with hardware, software, and printer setup, and provide application support as needed.
Out-of-Hours Support: Participate in the Digital out-of-hours support rota, providing 24/7 infrastructure and application support.

Communication & Teamwork:

Manage tasks in alignment with digital policies, ensuring clear communication and updates to users and management.
Collaborate with colleagues to improve service delivery and share knowledge, maintaining a customer-focused approach.

What You Bring:

Experience: Proven background in IT support, particularly with Microsoft Windows and Office suites, Active Directory, and NHS applications.
ITIL Knowledge: Familiarity with ITIL best practices is a plus.

Skills We Value:

Strong analytical and problem-solving skills, with the ability to prioritize effectively.
Excellent communication skills, both written and verbal, to interact professionally with colleagues and users.
A commitment to safeguarding sensitive information and promoting best practices.

Why Join Us?

Impactful Work: Be part of a dedicated team improving healthcare through technology.
Professional Development: Opportunities for training and personal development.
Inclusive Environment: We value diversity and promote a non-judgmental service for all.

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas