We are looking for Trilingual English / French / Spanish Holiday Advisors to join our existing team. Our client offers holiday packages to European customers both online and over the phone.

Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.

Hours: 37.5 hours between 8am to 8pm Monday to Friday and 8am to 4pm Saturday and 9am to 4pm Sunday - only 2 weekend days per month

Salary: £23,010 + uncapped commission OTE bonus approximately £5000 per annum

Location : Canary Wharf - Hybrid working

This is a hybrid role.

Responsibilities:

• Handle incoming calls for both sales and service calls
• Handle service requests in the applications system supplied by the client
• Generate sales through understanding customer needs and creating desire
• Cancel, modify or confirm holidays already sold
• Upsell additional products, services and extended stays

Person Spec:

• Trilingual in French / Spanish and English
• Excellent customer service
• Have a willing to help and resolve queries