Ethics & AML Consultant

Milton Keynes

Hybrid

Permanent

Full time - 35 hours per week

£60,000

Join our team

Do you have experience working in an AML or Ethics role in practice and looking for a new opportunity?

Join our team in delivering best-in-class customer service to individuals, organisations and any stakeholder approaching the ICAEW for information or advice.

Role Profile

To manage and answer enquiries from members and other ICAEW stakeholders in relation to all the ICAEW's products and services through digital and other mediums

Responsibilities include:

• Understand, diagnose and provide comprehensive practical advice on a wide range of regulatory, ethical, money laundering and professional matters. Record enquiries accurately in the CRM system (D365).
• Develop material to support members in a multi-media environment to assist with member self-serve and a 24/7 service.
• Maintaining and applying a thorough, up-to-date knowledge and understanding of the relevant bye laws, standards, regulations, guidance and legislation.
• Involvement in the delivery of the ethics/regulatory and AML training of professional consultants and colleagues in line with business needs, along with on-going consultation support.
• Identify emerging technical and professional issues that affect our members and work with the team to proactively address them.

Candidate Profile

Requirements include:

• Sound knowledge of ICAEW bye-laws and Code of Ethics, regulations and guidance, as well as relevant legislation
• Sound knowledge and work experience with FRC Ethical Standard and AML legislation.
• A passion and experience for providing exceptional levels of customer service
• Well-developed analytical and problem solving skills
• A good knowledge of and interest in the work of the profession and its members

For the full role profile please click the document attached.

Why work for us?

We want you to enjoy your work and flourish in your role.

Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.

We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.

Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.

Our employee benefits include:

• A substantial suite of training and development
• Flexible working arrangements
• A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans

We are a disability confident employer.