Client Relationship Executive

Salary: £28,000 per annum + benefits 

Hours: Monday - Friday, 9:00am - 5:00pm (part-time options available) 

Location: Office-based in Cleckheaton 

Benefits:

Competitive Salary: £28,000 per annum 
Flexible hours and a supportive team culture. 
25 days + bank holidays (extra days with service). 
Pension scheme, death in service (3x salary), and Employee Assistance Program. 
Work with a company that invests in both its people and its community. 
Are you passionate about building strong relationships and delivering exceptional service? Join Howarths, an award-winning, family-run business with over 21 years of success, as our next Client Relationship Manager. We are looking for a motivated professional to join our team, ensuring our clients receive world-class service and support.

About Howarths

At Howarths, we are proud to support over 600 SMEs across England with expert advice in Employment Law, HR, and Health & Safety. We're a business built on values - graft, together, heart, and grit-and these principles drive our commitment to helping clients thrive. Our workplace culture fosters teamwork, innovation, and community involvement through initiatives like The Howarth Foundation, which supports individuals transitioning out of homelessness.

Your Role 

As our Client Relationship Executive, you will: 

Build lasting relationships through proactive communication and understanding clients' goals. 
Act as the primary point of contact for key accounts, ensuring a seamless experience and addressing issues promptly. 
Identify opportunities for upselling and cross-selling, contributing to monthly revenue targets. 
Use insights to reduce churn and ensure client satisfaction remains high. 
Work with internal teams to deliver tailored, value-driven solutions for our clients. 
The candidate

A proven record in achieving retention and revenue growth targets. 
A customer-focused mindset and problem-solving attitude. 
Outstanding communication and interpersonal skills. 
A results-driven, enthusiastic approach with an eye for opportunity. 
If you're driven by delivering results, fostering relationships, and being part of a supportive team, apply now with your updated CV.

INDHS