CUSTOMER SERVICE / ADMINISTRATOR - TEMPORARY ONGOING

NG17, NOTTINGHAMSHIRE

£11.44 PER HOUR

MONDAY - FRIDAY 9AM - 5PM OR 8AM - 4PM

STARTING ASAP

Responsibilities:

• Processing Gas certificates a day- involves updating system, Update excel and uploading documents onto Documotive for electronic filing
• Taking inbound calls and documenting relevant information
• Instructing engineers to carry out work
• Diagnosing tenant problems when taking inbound calls
• Scheduling work in for engineers
• Occasional Calls out to arrange PHSC appointment
• Sending and creating Referral letters
• Making, confirming and rearranging PHSC appointments where needed.

Skills/Attributes/Experience:

• Excellent attention to detail
• Proven customer service experience
• Ability to multi-task and adapt
• Strong communication skills both written and verbal

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.