Support Manager - Commercial Cleaning

£26,000 - £30,000 D.O.E

Monday - Friday

40 hours per week

Bath to Bridgewater

WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for a Support Manager to assist a Portfolio Manager in overseeing a range of commercial cleaning sites across Bath to Bridgewater.

As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.

This role is perfect for a cleaning supervisor looking to take the next step in their career, and offers fantastic potential progression prospects into an area manager position for the right candidate.

Main Responsibilities:

• As a support manager, you will work closely with the operations director/portfolio managers to attend site visits and quality control audits.
• Face to face interactions with customers and staff.
• As a support manager, you will carry out staff inductions.
• A support manager will work with the portfolio manager reporting of poor quality of service.

Skills & Experience:

• Candidates need to be skilled in at working in a fast-moving environment within the commercial cleaning service sector
• Customer service and relationship building skills
• Excellent communication skills (in-person, phone and email)
• Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurised environment.
• Full and clean UK driving licence and be able to travel to sites
• Must live within commuting distance of the location as detailed
• You must be flexible to work 40 hours a week.
• Be of a smart and professional appearance

Benefits:

Company vehicle - 28 days holiday - Mobile Phone - Laptop - Excellent Career progression prospects - Flexible working hours - Family-owned staff focused company