Job: Planner

Area: Cheam

Salary: £27,846

Role: Planner

Hours: Monday - Friday 08:00 - 17:30

My client is looking for an experienced Planner to work for a Social Housing contractor in Cheam. This role is available ASAP.

Responsibilities for the Planner role are:

* Effectively planning engineer's work

* Take ownership of your engineers' daily workload

* Inbound calls from the engineers

* Monitor engineers are ready for work and dispatch unallocated works

* Check previous day has no outstanding works

* Managing the Action Lists that Planners are responsible for

* Scheduling appointments with customers

* Proactively work towards the reduction of incoming complaints

* In the event of absence, manage and monitor any changes to works scheduled

* Keeping customers informed and updated

* Support all team members in all tasks

* Ensure all daily tasks are completed

What we are looking for:

* Excellent communication skills, both written and verbal on all levels

* Ability to step up to cover next level tasks

* Proactive approach whilst working within agreed structure

* Flexible and ability to adapt to change

* Committed to delivering exceptional service delivery both internal and external

* Maintain an efficient, professional and team focused attitude at all times

* Trustworthy and able to promote a confidential environment

* Customer focused

* Ability to work within and follow company and clients policies and procedures

* Excellent planning and organisational skills