Job Title: Forklift Engineer

Job Type: Full-Time, Permanent

Reports to: Service Manager

Job Summary

We are seeking a skilled and experienced Forklift Engineer to join our team. The successful candidate will be responsible for maintaining, servicing, and repairing a range of forklift trucks and associated equipment. The ideal candidate will possess strong mechanical, electrical, and hydraulic skills, and will be committed to delivering high-quality service to our customers.

Key Responsibilities

• Maintenance & Repair:
  • Perform scheduled preventative maintenance on a wide range of forklift trucks (electric, diesel, LPG).
  • Diagnose and repair mechanical, electrical, and hydraulic faults.
  • Ensure all work is completed to the highest standards and in accordance with manufacturer guidelines.
  • Carry out thorough inspections and provide detailed reports on the condition of equipment.
• Customer Service:
  • Provide excellent customer service, ensuring clear communication with customers regarding the status of repairs and any additional work required.
  • Respond promptly to service calls and ensure timely resolution of issues.
  • Offer professional advice on equipment maintenance and potential upgrades.
• Record Keeping:
  • Maintain accurate records of all maintenance and repair work carried out.
  • Complete all required documentation, including service reports, job sheets, and parts requisitions.
  • Ensure compliance with health and safety regulations and company policies.
• Parts & Inventory:
  • Identify required replacement parts and liaise with the parts department to ensure availability.
  • Manage stock levels of commonly used parts and tools in the service vehicle.
• Team Collaboration:
  • Work closely with the Service Manager and other engineers to ensure efficient workflow and high standards of service delivery.
  • Participate in regular team meetings and training sessions to stay up to date with new technologies and service techniques.