BMS Service Co-ordinator

Are you a graduate who's looking to get into the world of engineering? Are you looking to work for one of the UK's leading engineering companies? Are you passionate about contributing to reducing energy consuption? Look no further. Clear Engineering are partnered with an international company who focus on reducing buildings energy consumption.

Manchester/Stockport

£25,000 - £35,000
Expenses
Death in Service Policy
UK Healthcare cash benefit
Enhanced sickness pay policy
Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy
Employee Assistance Programme
Cycle to Work Scheme

Responsibilities:

Supporting finance and Ops teams with invoicing customers, including collecting and collating required supporting documents.
Support Operations Manager with managing and monitoring profitability of service contracts.
Working with engineers and Operations Team to understand equipment requirements and place orders, following the company process, on the relevant equipment suppliers.
Setting up new quotations for contract renewals and remedial works and keep D365 updated.
Direct liaison with customers as an when required - email/Telephone calls. Minor requests to be dealt with (without escalation).
Support onsite engineers - provide customer info, contact details, site addresses etc.
Setting up of all remedial work tasks.
Allocation of Engineers to PPM maintenance tasks.
Actively look for opportunities to streamline business processes or make operational efficiencies.
Answering the phone and accepting deliveries.

Experience Required:

Excellent communication and interpersonal skills.
Strong negotiation and conflict resolution skills.
Ability to build and maintain strong customer relationships.
Proactive and self-motivated.
Ability to work under pressure and meet deadlines.

INDUK