Job Title: Credit Controller - Residential Portfolio
Salary: £30k - £35k
Location: West End, London

Summary

We are representing a rapidly Build-to-Rent owner operator based in the West End of London. They are looking for a Credit Controller to join their Finance Team to support collections of rent and other ad-hoc payments.

The role is a great opportunity for anyone with around 1 years experience and above to take a bit more of a step up and develop their skills, with future opportunities to move into more senior positions.

Key Responsibilities

• Financial Management: Reconcile accounts, process payments, calculate charges, and identify/process overpayments/refunds.
• Customer Management: Update customer records, serve notices, handle inquiries, and pursue debt recovery.
• Legal Actions: Coordinate legal actions and instruct bailiffs.
• Administrative Tasks: Raise invoices, chase payments, produce reports, and post unposted charges.
• Teamwork: Coordinate with property managers and legal teams.
• Compliance: Ensure all actions comply with legal and company regulations.
• Renewal Management: Update renewal tracker and confirm renewal readiness.
• Sales Support: Assist with payment date calculations and pro-rata amounts.
• Property Management: Liaise with property managers for collection process and final reminders.
• Data Management: Ensure system (Qube) is up-to-date with customer details and lease copies.

Benefits

• Hybrid working - 3 days from home
• Private Healthcare
• Enhanced Pension (total of 9% contribution)
• Retail Discounts
• More benefits post 1 years service