We have partnered with a UK wide Construction/Plant Equipment dealership who are looking for a Parts & Service Manager to join their business in Warwickshire.
You will be a key component for the business overseeing the Engineering team, offering great Customer Service and having a strong Commercial Acumen.
The business work with some of the big names in the UK market.
 
Role: Parts & Service Manager
Salary: up to £50,000 per annum + benefits
Location: Warwickshire (commutable from Evesham, Leamington Spa, Stratford Upon Avon, Redditch, Studley, Pershore, Warwick, Alcester)

Requirements of the Parts & Service Manager:-

Oversee the daily operations of the service and parts department, co-ordinating service engineers, supervising a team.
Manage, mentor, and develop service and parts staff, ensuring they are trained to meet company standards and customer expectations.
Ensure exceptional customer service is delivered, addressing customer inquiries, complaints, and service requests effectively.
Build and maintain strong relationships with customers, suppliers, and stakeholders.
Develop and implement effective strategies to achieve service and parts sales targets & Creating revenue streams.
Monitor and manage inventory levels of parts, ensuring optimal stock levels are maintained, minimizing excess and shortages.
Prepare and manage the departmental budget to ensure cost-effective operations and profitability.
Ensure that all service and parts operations comply with company policies, legal regulations, and health and safety standards.
Promote a culture of safety within the department, conducting regular inspections and training sessions.
Prepare regular reports on service and parts performance, including sales results, customer feedback, and operational efficiency.
Contribute to long-term strategic planning for the service and parts department, aligning departmental goals with overall company objectives.Key Requirements for the Services and Parts Manager will be:-

Experience in managing parts and service operations
Technical knowledge of construction equipment (Excavators, dumpers, telehandlers etc) preferred
Strong customer service & relationship building skills
Strong commercial acumen
Proven track record of supervising & mentoring a team of service technicians
Proficiency in inventory management and order processingThis is a great opportunity for a good Service and Parts Manager to join a well established business in a strong position. There is a good salary, great benefits & the chance to be a massive part of a great business with good standing in the market.
 
Apply on-line or call Sandeep Dhillon for a confidential discussion (url removed) 
Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations