�? Exciting Opportunity Alert! We're currently looking for a ??? DocuCare Associate to join their team in Greys! �?

?? Working Pattern: Part Time (Monday - Friday, 9am-1pm)

?? Contract Type: Temporary

?? Hourly Rate: £12

In this role, you'll be providing top-notch printer support for our National client in Central London. As a DocuCare Associate (DCA), you'll play a vital role in delivering excellent services to our client and ensuring maximum operational efficiency. Here's a glimpse of what you'll be doing:

?? Actively engaging in response to break/fix incidents

?? Troubleshooting technical device issues with Office devices

?? Diagnosing and repairing hardware-related problems

?? Managing call incidents and ensuring timely resolution

?? Following All Call Activity (ACAs) to maintain accurate records

?? Maintaining and calibrating system functions via the UI

?? Firmware management and replacement of ERUs (Engineer Replaceable Units)

?? Supporting third-party peripheral devices as needed

?? Utilising specialised tools and systems to perform tasks

?? Assisting with the preparation of Office hardware for installation, relocation, and collection

Requirements:

? Strong technical knowledge of Office devices and related troubleshooting

? Ability to diagnose and resolve hardware issues efficiently

? Familiarity with network configurations and resolution of network issues

? Excellent attention to detail and organisation skills

? Proactive mindset with a focus on preventative maintenance

? Outstanding customer service and communication skills

Why join their team?

�? Fun and vibrant work environment

�? Opportunity to work with cutting-edge technology

�? Gain valuable experience in printer support and maintenance

�? Supportive and collaborative team culture

?? Competitive hourly rate of £12

Don't miss out on this fantastic opportunity! Apply now and be part of their incredible team. ??

Please note that this is a temporary position for a 6-week period. So, if you're enthusiastic, detail-oriented, and ready to take on this thrilling temporary role, we can't wait to hear from you! Click the 'Apply' button below to submit your application. ??

?? Hurry, places are limited! Apply now and let your talent shine! �??????

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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