ROLE PURPOSE

Our clients are seeking a Centre Coordinator who can bring excellent administration and people skills to a newly appointed education and training centre, providing education to 16-19-year-olds.

You will be responsible for creating an outstanding experience for their learners and working closely with the Centre Manager, and internal teams, to track, report, and monitor the success of all young people's learning activity.

KEY RESPONSIBILITIES

To support the centre manager, colleagues, and learners to ensure the smooth running of the education and training centre, maintaining high standards of communication, administration, health, and safety, safeguarding,

Oversee the centre admin processes and ensure systems are used

To coordinate learner enrolments to the study programme, lead on managing and evidencing learner attendance, arrange meetings when required,

Coordinate the use of petty cash and ensure all resources are available

Coordinate to ensure deadlines for admin tasks are met

To participate in meetings to evaluate individual learning plans ensuring effective practice is in use.

Maintain security of confidential materials,

Diarise any off-site interventions with learners and assist in planning including travel arrangements

Assist with the management, and storage of session plans and all appropriate resources

Organise learner registrations, and exit paperwork

Promote inclusive learning and consistently maintain established standards of discipline within the centre.

To support with learner recruitment

Support sessions with covering of breaks

Ensure registers are up to date and authorise bursary payments in conjunction with the centre manager

Be the first point of contact for all visitors and maintain a professional and welcoming reception area.

Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.

Support the centre manager and organise promotional events and promote the centre programmes as appropriate e.g. school career events/open days/awards ceremony.

Build an effective rapport with learners and report to colleagues any issues which may impact learning progress.

Lead on administrative requirements of head office and funders, maintaining on-site learner records including learner/parent letters, bursary applications and certificate distribution.

Learner enrolments and ILPs are accurately complete

To ensure that learner bursaries are applied for and administered efficiently including daily travel payments.

Organise course marketing and open days.

Maintain information requirements of external bodies.

Undertake general administrative duties.

Manage all ordering of stationary and other resources required to ensure the smooth operation of the centre

Maintain effective communication with colleagues via email, telephone, and face-to-face meetings, communicating issues promptly.

Follow our clients general housekeeping procedures.

Maintain centre calendar and notify staff of important events, supporting all deadlines to be met.

Undertake any ad hoc tasks as required and be flexible in covering the work of team members as and when necessary.

ROLE REQUIREMENTS

Business administration level or above (Desirable)

GCSE (or equivalent) in English and maths at grade 4/ C or above, (essential)

Experience of working in administration role within education (desirable)

Experience with an administration role (essential)

Confident using IT packages

BEHAVIOURAL COMPETENCIES

CORE:

Experienced of communicating with different people

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications, we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds