Role: Receptionist

Location: Worcester

Days/Hours: Thurs- Fri, 8:30am - 5pm

Hourly Rate: £12.50

Job Overview:
Wright Staff is seeking a friendly, professional, and organised Part-Time Receptionist to join our team in Worcester. As the first point of contact for clients, candidates, and visitors, the receptionist plays a crucial role in creating a welcoming atmosphere and ensuring the smooth operation of our front office. This role is perfect for someone looking for flexible part-time hours in a dynamic recruitment environment.

Role:

Thursday and Friday 0830hrs-1700hrs plus 8 weeks annual holiday cover
30mins unpaid break per day
Statutory holiday pro rata with one day extra holiday per 12 months service
Key Responsibilities:

Greet and welcome visitors in a friendly and professional manner.
Answer and manage incoming phone calls, directing inquiries to the appropriate departments.
Ensure the reception area is tidy, presentable, and well-maintained at all times.
Client & Candidate Support:

Assist candidates and clients with general enquiries, whether in person, over the phone, or via email.
Provide relevant information to walk-in candidates regarding job vacancies and the recruitment process.
Distribute necessary forms, brochures, and paperwork to visitors.
Scheduling & Coordination:

Manage the office calendar by scheduling meetings, interviews, and appointments.
Coordinate with recruitment consultants to ensure smooth interview scheduling and communication.
Notify consultants of any candidate or client arrivals and facilitate meetings.
Administrative Support:

Handle basic administrative duties such as filing, photocopying, and data entry.
Assist with the preparation of documents and reports as needed.
Distribute incoming mail and manage outgoing mail and courier services.
Database Management:

Maintain and update the company's contact database with candidate and client information.
Support the team with updating records and ensuring compliance with GDPR requirements.
Office Supplies & Inventory:

Monitor and order office supplies as needed, ensuring that the office is fully stocked.
Assist with managing inventory for office equipment and coordinating any necessary maintenance or repairs.
Key Skills & Requirements:

Previous experience as a receptionist or in a customer service role is preferred.
Excellent communication skills with a friendly and professional phone manner.
Strong organisational skills, with the ability to multi-task and prioritise tasks efficiently.
Proficient in MS Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team in a fast-paced environment.
Attention to detail and accuracy in completing tasks.
Positive attitude with a strong customer service focus.
Why Join Wright Staff?

Work with a supportive, close-knit team in a dynamic recruitment environment.
Enjoy flexible, part-time hours that fit around your schedule.
Opportunity to develop your administrative skills in a growing company.
Competitive pay and a friendly, welcoming workplace.
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 16 per week

Benefits:

Company pensionSchedule:

8 hour shift
Holidays
Monday to Friday
OvertimeEducation:

GCSE or equivalent (preferred)Experience:

Customer service: 1 year (required)
Administrative experience: 1 year (required)Language:

English (required)Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Expected start date: 01/11/2024