My client is a PR and Digital Agency currently looking for an Account Manager to come on board and join the team!

KEY RESPONSIBILITIES

• Manage multiple client accounts
• Develop positive working relationships with all client contacts
• Drive client retention, renewals, upsells and client satisfaction
• Working closely with clients to develop strategies across digital and communications
• Update internal project management software
• Leverage technical tools and data to manage campaigns and exceed expectations
• Clear and detailed upward and downward briefing to deliver tactical activities
• Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
• Clearly communicate the progress of initiatives to internal and external stakeholders
• Prepare campaign insights reporting, including analysis and research
• Demonstrable experience of running comms/marketing campaigns across multiple client accounts
• Excellent writing skills and attention to detail
• Comprehensive knowledge and understanding of all services delivered.

YOUR SKILLS

• Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role
• Ideally agency experience or in-house managing multiple brands
• Capable of building strong relationships with our clients
• Excellent listening and presentation skills
• Sharp attention to detail

BENEFITS

THE IMPORTANT STUFF

* 25 days holiday a year plus bank holidays

* Pension contributions

* Regular social events

WELLBEING

* Two mental health days per year

* Annual mental health workshop

* Healthcare top up which includes up to:

* £180 for dental cover

* £180 for optical cover

* £500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy)

* £75 for chiropody treatments

* And much more for you and your children too

YOUR DEVELOPMENT

* Training and development in your specialism

* Access to industry courses

* Scope to develop in the role and progress through the organisation