General Manager | Retirement Living | Luxury Provider

Chester£60,000 - £70,000+ 25% bonus+ benefits

About Us:

Compass Associates is a leading UK Health and Social Care Recruitment Consultancy. We are partnering with a prestigious retirement living provider who have been established for over 40 years and operate in 19 locations across the UK.

Role Overview:

We are seeking a dynamic General Manager to lead our new flagship retirement village in Chester. You will create a vibrant community where residents can age well, form friendships, and enjoy an exceptional living experience.

Key Responsibilities:

• Develop and implement operational plans for the village, aligning with our strategic goals.
• Drive excellence in hospitality and customer experience, fostering strong relationships with residents and the community.
• Manage P&L accounts, budgets, and revenue streams to ensure financial health.
• Oversee property management and ensure a safe, compliant environment for residents.
• Lead and develop a high-performing team, promoting a culture of continuous improvement.

Skills:

• Builds strong Resident and customer relationships and delivers customer-centric solutions
• Visionary leader who motivates others and builds strong relationships.
• Strategic thinker who anticipates future possibilities and makes timely decisions.
• Strong financial acumen to guide business decisions.
• Effective communicator who understands diverse audience needs.
• Collaborative team player who holds self and others accountable.

Qualifications:

• 3-6 years of general management experience in a similar setting.
• Strong operational and financial acumen.
• Proven ability to build relationships and deliver exceptional customer service.
• A retirement village background would be preferable, but happy to consider candidates with a hospital background or hotel management, especially within luxury, 5* hotels

Why Join Us?

Be part of a forward-thinking team committed to enhancing the lives of our residents. We offer competitive remuneration and a supportive work environment. This role offers a salary of £60,000 - £70,000+ 25% bonus and a generous benefits package.

Interested?

Contact Beth Dalton directly for more information or to request a full job description.

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Recommend a candidate and earn £200 in John Lewis vouchers!