Financial Operations Officer

Salary: £30,437 pro rata

Location: Somerset (hybrid/remote)

Hours: 19 (Mon - Wed)

Duration: Permanent

Reference: J87014

Venn Group are currently working with a Housing Provider in the South West, who are seeking a Financial Operations Officer to ensure that income is accurately and completely posted to the company’s finance and housing management systems.

Main duties of the job:

• Processing all payments received and ensuring that these are allocated to accounts
• To raise and despatch invoices as required in accordance with agreed procedures
• Reconciliation of cash and transfer postings and resolution of unposted and queried items
• Posting HB and universal credit payments to customers’ accounts
• Examinations of current customer and debtor credits, and other customer credits
• Seeking prompt recovery of unpaid accounts and other debts not dealt with by the income recovery team
• Administration and collection of Direct Debits, including recording and correction of rejections
• Ensuring that all direct debit receipts are correctly allocated to customer accounts
• Provide credit control service cover for Financial Operations Team Leader
• Ensuring reconciliation between the bank, the housing management system and the financial ledgers can be completed
• Clearing suspense accounts

Essential Skills:

• Educated to GCSE Standard (or equivalent), including passes in English and Maths
• Working with computerised accounts systems and able to pick up new I.T. systems quickly
• AAT Qualification (desirable)

To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call